Shipping & Delivery

Do you ship worldwide?

We currently only ship to the United States.

Do you ship to Alaska or Hawaii?

Yes, we offer shipping to Alaska and Hawaii. Please contact us for a shipping quote before placing your order.

How do I track my order?

Once your order has been placed and processed, you will receive a confirmation email with your order details. This email will include a tracking number and a link to our tracking page. Tracking information may not be immediately available after your

What is your shipping policy?

Orders generally ship within 3-5 business days, but may take several weeks depending on the product ordered.. Any exceptions or backorders will be communicated to the buyer via email or phone. We ship products through various agencies depending on th

Do you offer in-home assembly?

Yes, we offer in home assembly for an additional fee on most items. What to expect for products that include the optional in-home delivery and assembly service:. The installer will call you soon after your equipment arrives. You can expect to have yo

Do you offer expedited shipping?

No, we don't offer expedited shipping. Due to the size and complexity of our products, expedited shipping would be very difficult. If you would like to discuss further, please contact us before placing your order.

How long does delivery take?

When will my order ship?Most in-stock orders ship from our warehouse in 3-5 business days. Estimated arrival / lead times are:1-2 weeks for in-stock equipment that ships directly to your home and requires self-installation. 3-4 weeks for in-stock equ

My order was marked delivered but it’s not here.

If no one was home at the time of delivery, the carrier will leave the package in a safe location. Be sure to check around your home and with neighbors/building management who may have collected the package for you. Also, please double-check the ship

Do you offer free shipping?

We offer free shipping for most orders over $1,000 within the contiguous United States (does not include Hawaii or Alaska). Some products over $1,000 will still require additional shipping fees.

How much does shipping cost?

We offer free shipping for most orders over $1,000 within the contiguous United States (does not include Hawaii or Alaska). Some products over $1,000 will still require additional shipping fees and are calculated at checkout.